Privacy Policy

Who we are

No issue either you like to move the large firm or the vast territory our professionals help you out in the way you wish. So, no more stress about shifting or moving from one place to another as super moving services are at your doorstep with your one call. Carry on new decisions of relocating for wellbeing with 100% surety of better move of this excellent moving organization! One and all who are looking for local movers or international movers or business relocation all may continue their smooth shift with the utmost packaging and moving techniques and method for the enhanced safe and sound movement and transfer.

What Super Movers Collect

We may collect the following information and documentation:

  • First name and last name.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information and documentation relevant to your application for our Cargo services.
  • ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
  • Super Movers LLC will not pass any debit/credit card details to third parties’’
  • Super Movers LLCtakes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (Super Movers LLC) cannot guarantee the security of any information that is disclosed online
  • The Super Movers LLC is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

What Super Movers do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • Internal compliance checks.
  • We may use the information to improve our services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

Payment Confirmation

Customers will get a confirmation message of the payment via WhatsApp/SMS within 24 hours of the receipt of the payment.

Cancellation Policy

If any of our customers want to cancel the booking 48 hours before the move date, we will cancel it free of charge b) If a cancellation is requested by the customer in less than 48 hours and more than 24 hours of the move date, there is a cancellation charge of 25% of the invoice value c) If a cancellation is requested within 24 hours of the move date, Super Cargo Packaging LLC has a right to charge 50% of the invoice valued) If a cancellation is requested on the move date, Super Cargo Packaging LLC has a right to charge 100% of the invoice value.

Policy for delivery of services

Our team will arrive at the time decided in conversation with the customer which will be through, but not limited to, phone call, WhatsApp or any other mode of communication. Moreover, the job will be completed by the time discussed in the conversation with the customer which will be through, but not limited to, phone call or WhatsApp or any other mode of communication.

International Shipments
The international shipments will be delivered to the customer within 50 days after the container is loaded.

Refund Policy

Refunds will be done only through the Original Mode of Payment in 7-10 working days. International Shipments The international shipments will be delivered to the customer within 50 days after the container is loaded.

Services Pricing and its Description

The prices are decided on the time of discussion with the customer depending upon the scope of work.

Analytics and Advertising Services Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services.

Changes to the Statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Statement, please contact support@supermovers.ae, or write to us at Super Cargo Packaging LLC, a Freezone company established in the United Arab Emirates, having its  Al Qouz 1 street no 17 and warehouse no 33
Dubai, UAE.

This privacy policy only covers www.supermovers.ae

Any other Websites which may be linked to by our website are subject to their own policy, which may differ from ours.